Shipping & Delivery Policy for Omtaniku.com

Effective Date: 17 July 2024

Introduction

At Omtaniku.com, we aim to provide a seamless and efficient shopping experience for our customers. This Shipping & Delivery Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from our website.

1. Shipping Information

• Shipping Locations: We currently ship to addresses within Indonesia. If you require international shipping, please contact our customer service team for assistance.
• Processing Time: Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates and Delivery Estimates

• Standard Shipping: [Insert Shipping Cost] - Delivery within 3-7 business days.
• Express Shipping: [Insert Shipping Cost] - Delivery within 1-3 business days.
• Free Shipping: We offer free standard shipping on orders over [Insert Amount].

Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

3. Shipping Confirmation and Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

Omtaniku.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

Omtaniku.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.

6. International Shipping Policy

We currently do not ship outside of Indonesia. For special requests, please contact our customer service team at admin.omt@omtaniku.com.

7. Contact Us

If you have any questions about this Shipping & Delivery Policy, please contact us at:

Email: admin.omt@omtaniku.com
Phone: 0813-9229-3935
Address: BSD City, Vanya Park, Cluster Askara Blok A9/16, Tangerang, Banten 15336, Indonesia

8. Changes to This Policy

We reserve the right to modify this Shipping & Delivery Policy at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the website after changes are posted constitutes your acceptance of the revised policy.

Thank you for shopping with Omtaniku.com. We appreciate your business and are committed to providing you with excellent service.